Need Help? We got's helping hands!
If you are looking for a little rub and tug we can't help but if you need help with FetLife you can check out our frequently asked questions below.
General
Profiles
- How do I update my nickname?
- How do I update my avatar?
- How do I delete my profile?
- Can I deactivate my profile instead of deleting it?
- Can other members access my profile while my account is deactivated?
- How do I edit the "About Me" section of my profile?
- How do I reactivate my profile?
- I can't find an appropriate role, gender, orientation, or relationship type for my profile, what do I do?
- I can't find my location in the list, what do I do?
- I don't want everyone to know where I live, what do I do?
- Does FetLife allow multiple profiles?
- How do I make a secondary profile?
- How do I change my email notification settings?
- What is the Main Feed? What's Latest Activity?
- How do I change the size of stories in the activity feed?
- How Do I Add Someone To My Favorites?
- How do I update my email address?
Profile Verification
- Why is FetLife encouraging people to get verified?
- What are the benefits to getting verified?
- How can I get verified?
- Can I lose my verification badge?
- How long does it take to get verified?
- Who can see my verification pictures?
- How long do you keep my verification pictures for?
- How do I know my verification was reviewed?
- What do I do if I can't perform the devil horn gesture?
- Can I get verified if I don't have a camera?
- How do I enable my camera to take verification pictures?
Writings
- How do I create a new writing?
- How do I change the privacy settings of my writing?
- How do I edit a writing
- Where do I find my draft writings?
- How do I sort my writing gallery?
- How do I embed a picture in a writing?
- How do I embed a youtube video in a writing?
- How do I delete my writing?
Pictures
- How do I upload a picture?
- How do I upload a picture to FetLife via email?
- What picture file types are accepted?
- How do I change the privacy settings of my picture?
- How do I change the caption of a picture?
- How do I sort my picture gallery?
- How do I re-order my pictures or put them into albums?
- Is my picture's metadata safe?
- How do I delete a picture I've uploaded?
Videos
- How do I upload a video?
- How do I change the privacy settings of my video?
- How do I change the title or description of a video?
- How do I sort my video gallery?
- How do I re-order my videos or put them into folders?
- How do I delete a video I've uploaded?
Tagging People
- How do I (un)tag someone in my picture or video?
- How do I (un)tag people in someone else's picture or video?
- How do I know when my profile is tagged in a picture or video?
- Where do I find the pictures or videos which I've accepted being tagged in?
- Who can see I’m tagged in a picture or video?
- Where can I control who can tag me in pictures and videos?
Groups
- What are the main differences between a closed group and an open group?
- Can a closed group be converted to an open group?
- How do I join/leave a group?
- I just requested to join a closed group, now what?
- How do I follow a thread?
- What does it mean when my discussions are pending?
- How do I delete a discussion or comment I posted in a group?
- I’ve noticed a group owner has not checked on their group in a long time. Can I take over group ownership?
- How do I embed a youtube video in a group discussion?
- How do I unembed YouTube videos in group posts?
- The "mod" banned me from the group - what can I do about it?
Group Moderation
- How do I start my own group?
- Can an open group be converted to a closed group?
- How do I change my group's name?
- How do I set up group discussion pre-moderation?
- How do the different group pre-moderation settings work?
- How do I add specific members to the group pre-moderation list?
- Where do I find who's currently on the pre-moderation list?
- How do I review pending group discussions?
- I’m the leader of a closed group, where can I find the join requests?
- How can I add or remove group leaders?
- How can I give a timeout to someone in my group?
- How can I give a timeout to someone who's already left my group?
- How do I remove a member from my group?
- I don't want to be a group leader anymore, what should I do?
- How do I make a thread sticky?
- How do I delete my group?
Events
- Official Organizer Wants Event Transferred
- Where is the event located?
- How can I duplicate, cancel, or delete my event?
Organizations
Tech Support
- Supported Browsers
- How do notifications work?
- Why did I get locked out?
- How do I clear the browser cache?
Personal Safety On Fetlife
- How do I block another member?
- What does a block do?
- Who have I blocked?
- How do I unblock someone?
- How do I report something on FetLife?
- What’s a FetLife Warning?
- What’s a “Time-Out”?
- What’s a FetLife Ban?
- Why won't you ban their IP?
- I'm scared for my life - in real life!
Login Issues
- How do I change my password?
- I forgot my password! What can I do?
- I've already signed up to FetLife but I can't remember my nickname.
- Why can't you just send me my password?
- I can't login and I don't have access to my email address associated to my profile.
- After I enter my info, the page just refreshes
- I keep getting an error
- How do I login and switch between multiple accounts?
Friends And Relationships
- How do I add/delete a friend?
- How do I add/change/delete a relationship with someone else?
- I can't update my relationship!
- Why can't I search by age/sex/etc?
Fetishes
- How do I set a hard or soft limit fetish?
- How can I add a fetish not listed?
- I want to start over! How can I get rid of all my fetishes?
- How can I remove a fetish from my profile?
Fetlife Mail
- I can’t send any more messages, what is this Spam/Jerkface thing?
- I’ve seen some text formatting, how can I do this?
- How do I delete or archive a Message?
- How can I find messages I archived or sent?
- How do I change my Inbox Privacy Settings?
- How did someone bypass my inbox privacy settings?
Supporting Fetlife
- Does FetLife automatically re-bill me when my support is up?
- I mailed in a donation, how long till you get it?
- I want to support FetLife, but not show my badge
- How do I know how long my support runs for?
- Can I use Paypal to Support FetLife?
- How to gift support
- I just supported Fetlife, but I can’t see videos yet.
- What currency is FetLife support billed in?
Kinky & Popular
- Kinky & Popular crashed my browser! What's up with that?
- How does my picture, video, or writing make it on to Kinky & Popular?
Emails
Comments
Security
- How do I secure my account with a strong password?
- How do I secure my account by setting up Two-Factor Authentication (2FA)?
- Is an email really from FetLife?
Official Fetlife App
- How to install the Official FetLife App?
- What are the benefits of using the Official FetLife App?
- Why can't I find the Official FetLife App on the App Store?
- How to receive push notifications from the Official FetLife App?
- How to navigate back and forth in the Official FetLife App?
- How to refresh a page in the Official FetLife App?
- How to share a link in the Official FetLife App?
- How to uninstall the Official FetLife App?